Professional Standards

Compliments & Complaints

The Teague Police Department values public trust and welcomes feedback about our service. Community members may use this page to submit a compliment, ask a question about an officer’s conduct, or file a formal complaint for review.

Compliments

If an employee provided excellent service, we’d love to hear about it. Positive feedback helps recognize good work and reinforces the standards we expect from our department.

How to send a compliment:

• Mail:
  Teague Police Department
  Attn: Chief of Police
  315 Main Street
  Teague, TX 75860
• Email: Email the Chief of Police
• Call or speak with a supervisor at (254) 739-2553.

Complaints

The Teague Police Department reviews complaints carefully and fairly. Complaints are reviewed through a fair and impartial process that protects the rights of the public and the employee involved.

Important: Texas Government Code § 614.022 requires complaints against police officers to be in writing and signed by the person making the complaint.

How to file a complaint:

Complete the Teague Police Department Officer Complaint Form and submit it by one of the following methods:

In person:
Visit our office during normal business hours and submit the signed complaint form.

By mail:
Teague Police Department
Attn: Internal Affairs
315 Main Street
Teague, Texas 75860

By email:
Scan your signed complaint form and email it to the Chief of Police

Need help?
Call us at (254) 739-2553 or review the Officer Complaint Brochure

What to expect:

Every signed complaint is reviewed according to department policy and applicable law. During the review process, you may be contacted for additional information or clarification.

The Teague Police Department handles complaints thoroughly, fairly, and as promptly as possible. Some information about the outcome may be limited by privacy laws, personnel rules, or other legal requirements.

Questions or Need Assistance?

If you are unsure where to start, call the Teague Police Department at (254) 739-2553. A supervisor can explain the compliment and complaint process, help identify the correct form, and answer questions about submitting documents.